Shipping policy

Last Updated: July 2026

Thank you for shopping with LuxryPaw. We're committed to delivering your order safely and efficiently.


Shipping Locations

At this time, LuxryPaw ships exclusively within the United States.

We are currently unable to ship internationally.


Free Shipping

We proudly offer FREE Standard Shipping on all orders shipped within the United States.

There is no minimum purchase required to qualify for free shipping.


Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed or shipped on weekends or public holidays.

During busy periods, processing times may be slightly longer.


Estimated Delivery Time

After your order has been processed, estimated delivery is:

7–12 Business Days

Please note that delivery times are estimates and may vary due to:

  • Weather conditions
  • Carrier delays
  • Public holidays
  • High shipping volumes
  • Customs or transportation disruptions

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Please allow up to 48 hours for tracking information to become active after shipment.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete shipping address is provided, shipping delays or additional shipping charges may occur.

If you notice an error in your shipping address, please contact us as soon as possible before your order is dispatched.


Lost Packages

If your package appears to be lost during transit, please contact our support team.

We will work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.

Where appropriate, we may provide a replacement order after completing our investigation.


Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the damaged product
  • Photos of the shipping box
  • Photos of the shipping label

This helps us resolve your claim quickly.


Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays outside our control may occasionally occur.

We appreciate your patience and understanding if unexpected shipping delays arise.


Contact Us

If you have any questions about shipping or delivery, please contact us:

LuxryPaw

Email: support@luxrypaw.com

Website: https://www.luxrypaw.com