Privacy policy

Last Updated: July 2026

Welcome to LuxryPaw. Your privacy is important to us. This Privacy Policy explains how LuxryPaw collects, uses, and protects your personal information when you visit our website or make a purchase.

LuxryPaw is operated by Sextant Holdings LLC.

1. Information We Collect

When you visit our website or place an order, we may collect information including:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers)
  • IP address
  • Browser and device information
  • Shopping activity on our website

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Detect fraudulent activity
  • Comply with legal obligations
  • Communicate with you about your orders or customer service requests

If you choose to subscribe, we may also send promotional emails. You may unsubscribe at any time.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website performance
  • Understand how visitors use our website
  • Measure marketing performance

You can manage cookie settings through your browser.

4. Third-Party Services

We work with trusted third-party providers to operate our business, including services for:

  • Website hosting (Shopify)
  • Payment processing
  • Shipping and order fulfillment
  • Website analytics
  • Marketing and advertising

These providers only receive the information necessary to perform their services.

5. Payment Information

We do not store your full payment card information.

Payments are processed securely through our authorized payment providers using industry-standard security measures.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, or misuse.

While no system can guarantee absolute security, we continuously work to protect your information.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Prevent fraud

8. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of your personal information where permitted by law
  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

LuxryPaw

Email: support@luxrypaw.com

Website: https://www.luxrypaw.com